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Community Resources

Information on local and state resources to help individuals, families and veterans in need of housing, food, medical, legal or mental health assistance.

Welcome!

This guide contains information on local and state resources to help individuals, families and veterans in need of housing, food, medical, legal or mental health assistance. There are also specialized resources for seniors, people with criminal convictions, immigrants and those needing assistance with domestic violence and addiction/recovery issues. Use the tabs on the left to navigate through the guide to locate resources in the Springfield area.

Key Resources

The Department of Transitional Assistance (DTA) assists and empowers low-income individuals and families to meet their basic needs, improve their quality of life, and achieve long term economic self-sufficiency. DTA serves one in seven residents of the Commonwealth with direct economic assistance (cash benefits) and food assistance (SNAP benefits), as well as workforce training opportunities. Apply for DTA benefits online or visit / call one of the local DTA offices below.

• Dial 211 or call 1-877-211-6277 (Available 24/7)
• 508-370-4890 (TeleTYpe)
• Search online at www.helpsteps.com

To receive SNAP, you must be low income and be a U.S. citizen or legal noncitizen (restrictions apply). Eligibility for SNAP benefits depends on financial and nonfinancial criteria. Apply for SNAP online now or call the DTA Assistance line at 877-382-2363, 8:15 a.m. to 4:45 p.m.

If you need help making ends meet, you can apply for Transitional Aid to Families with Dependent Children (TAFDC), or Emergency Aid to the Elderly, Disabled, and Children (EAEDC). Apply for economic assistance online now or call the DTA Assistance line at 877-382-2363, 8:15 a.m. - 4:45 p.m.