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Community Resources

Information on local and state resources to help individuals, families and veterans in need of housing, food, medical, legal or mental health assistance.

Local Senior Resources

Elder Abuse Hotline 800-922-2275 (24/7)

Brown Bag: Food for Elders
Free bag of healthy groceries to eligible seniors once a month at local senior centers and community organizations.Must be over age 55 and meet certain income guidelines. Call the Food Bank at (413) 247-9738 or 1-800-247-9632 to apply.

City of Springfield Dept. of Elder Affairs / Council on Aging
Raymond A. Jordan Senior Center, 1476 Roosevelt Ave., Springfield MA 01109, Telephone: 413-787-6785, TTY: 413.787.6154
Mon-Fri 7:00 a.m.-4:30 .p.m.
Works to improve and enhance the quality of life for elder residents in Springfield. It advocates, plans, develops, coordinates and provides social services as well as information and referral services for Springfield's elder citizens.

Community Dining
Located in senior centers, elder complexes and other convenient places, congregate meal sites are where people age 60 and over can enjoy good food and good company. Participants receive a nutritious noon meal and have the opportunity to socialize and make new acquaintances. Participants are asked to make a $2.00 donation per meal to help underwrite a portion of the cost.

Greater Springfield Elder Guide
A comprehensive, interactive listing of area resources for older adults and caregivers.

Greater Springfield Senior Services
66 Industry Avenue, Suite 9, Springfield, MA 01104, 413-781-8800 / 1-800-649-3641
Provides assistance and access to a comprehensive range of services for those age 60 and older including case management, home care, home-delivered meals, senior community dining, money management, congregate housing, and adult day care.

Meals on Wheels
Federally funded service national program administered locally to deliver well-balanced, lunchtime meals to frail, homebound individuals who are at least 60 years of age. Elders are asked to make a $2.00 donation per meal to help underwrite a portion of the costs.

Senior Community Service Employment Program (SCSEP)
Helps low-income individuals, age 55 and older, gain employment through training, counseling, and paid community service assignments at non-profit organizations in the communities, prior to transitioning into the private sector.

Elder Hotline and State Resources

800AgeInfo
Assists consumers, families and professionals seeking information and resources on elder care services. Information is provided on approximately 40,000 programs and services for elders in Massachusetts. You can also call: 617-727-7750 (TTY : MassRelay 711)

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Topics include:
Care At Home - for frail elders and adults with disabilities
Caregiver Support - training, support and some financial assistance
Housing - congregate housing and other options for older adults
Health Care Options - health and wellness programs
Food & Nutrition - Meals on Wheels and community dining
Places to go for Daily Activities
Information Services
Employment, Training & Education
Complaints & Concerns About Programs & Services

Massachusetts Attorney General's Elder Hotline
A statewide, toll-free telephone hotline for assistance on a wide range of elder issues such as debt and debt collection practices, health insurance, home improvement, landlord/tenant issues, long-term care insurance, scam awareness and telemarketing. Open Monday through Friday, from 10:00 a.m. to 4:00 p.m.
1-888-AG-ELDER, (1-888-243-5337), TTY: (617) 727-4765

Massachusetts Executive Office of Elder Affairs
Assists elders and their families in identifying services and opportunities in housing, health care, home care, meals & nutrition, caregiver support, service organizations, regulations and statistics, and employment and civic engagement.

Supplemental Security Income (SSI)
A federal program of the Social Security Administration that makes monthly payments to certain people who are age 65 or older, blind or disabled. Massachusetts adds more money to SSI payments for Massachusetts residents. This is called the State Supplement Program, or SSP.