Community Resources
Information on local and state resources to help individuals, families and veterans in need of housing, food, medical, legal or mental health assistance.
988 Suicide & Crisis Lifeline: dial 988 (24/7) call or text
Trevor LGBTQ Lifeline: 866-488-7386 (24/7)
Campus Emergency:
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Contact Public Safety at 413-755-3911
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Off campus dial 911
BHN Springfield-based Mobile Crisis Intervention (24/7): 413-733-6661
MA Dept. of Mental Health Emergency Line: 800-437-5922 (24/7)
Samaritans: 877-870-4673 (24/7)
Crisis Text Line - Text 741-741 (24/7)
Behavioral Health Helpline
Massachusetts recently launched the new Behavioral Health Help Line. Free, confidential, 24/7, no health insurance necessary. Call, text or chat with a real person. (800)733-2445 or masshelpline.com. In person appointments are also available, throughout the state.
This hotline also includes Substance Use Services. Having a hard time and need help? Call even if you’re not sure what kind of help you need. It’s free, confidential, and no health insurance is required.
Campus Resources
- STCC Student Affairs Mental Health Support
List of resources available for STCC students, including helplines and access to therapy. - River Valley Counseling Center
Students with a need or desire for personal counseling can see a licensed professional therapist through a partnership with River Valley Counseling Center. To schedule an initial referral session with David Forton, MS, LMHC, call 413-755-4332 or email dcforton@stcc.edu.
UWill
STCC has partnered with Uwill, the leading mental health and wellness solution for colleges and students, to provide free access to teletherapy. Students have an immediate, secure, and convenient way to receive online-based counseling services should the need arise.
- Choose a therapist based on your preferences including issue, gender, language, and ethnicity.
- Choose a time that fits your schedule with day, night, and weekend availability.
- Choose your appointment type: video, phone, chat, or message.
For more information and to get started with teletherapy, please visit the Uwill website. If you need any assistance when using Uwill, you can reach out directly to Uwill at 833-998-9455 or support@uwill.com.
Help Lines
- Call 2 Talk
1-508-532-2255 or Text C2T to 741-471
24/7, confidential, compassionate listening to assist people – including those who may be despondent or considering suicide – during stressful times.
- Crisis Text Line
Text HOME to 741-741
Serves anyone, in any type of crisis, providing access to free, 24/7 support and information from anywhere in the U.S.
- Samaritans
Crisis counseling, suicide prevention and grief support for suicide loss.
- Suicide Prevention Lifeline
1-800-273-TALK (8255)
Provides 24/7, free and confidential support for people in distress, and prevention and crisis resources for you or your loved ones..
Mental Health Resources
- BHN Emergency Services
417 Liberty Street, Springfield, MA 01104
Mental Health Emergency: 1-800-437-5922 (24/7 Crisis Line), 413-733-6661 or walk to clinic entrance B
Get immediate help for yourself or another person in a crisis situation. When you call, they will help you decide what steps are needed to improve your situation. Provide services for children, youth and family including addiction, mental health, developmental services, emergency services, healthcare integration and care management.
- CHD Outpatient Behavioral Health Clinic
Locations throughout the Pioneer Valley. New Clients call: 1-844-CHD-HELP (844-243-4357)
Specialize in working with young children, teens, couples and families on depression, anxiety, grief, drug and alcohol issues, couples therapy, divorce mediation, family therapy, LGBTQ concerns, and refugee issues. English, Spanish, Arabic, Somali, German, Burmese, and Vietnamese spoken.
- Gandara Center
2155 Main Street, Springfield, MA 01104, (413) 736-0395 ext. 702
Open 8:00 a.m. – 8:00 p.m., Walk-ins welcome.
Outpatient Clinics offer a broad array of bilingual and bicultural clinical and addiction services for adults, families, children and adolescents include individual group psychotherapy, diagnostic assessments and treatment.
- Mental Health Association
995 Worthington Street. Springfield, MA 01109, 413-734-5376 (Office line), 413-785-5288 (TTY line)
Provides residential and support services for people impacted by mental illness, developmental disabilities, substance abuse, and homelessness with 21 residential sites, extensive outreach and supported living programs.
- Mental Health Resources - NAMI
Extensive list of links and resources, helplines, service providers, agencies, research and more. Also has a link to additional information on specific disorders.
- National Alliance on Mental Illness Support Groups - Western Massachusetts
324A Springfield Street
Agawam, MA 01001
NAMI Helpline: 1-800-950-NAMI (6264) M-F 10 am-8 pm
Crisis Text Line - Text NAMI to 741-741 (24/7)
Information: Call (413) 786-9139 or email information@namiwm.org
Open M-F 8:30 am - 3:00 pm
National Alliance on Mental Illness (NAMI) offers free support, education, referrals, and advocacy to people of all ages with mental health issues. Visit their support page: www.namiwm.org/support.html
- River Valley Counseling Center
For more information or to schedule an intake call 413-540-1234
Adult, adolescent and child outpatient therapy as well as AIDS/HIV support. Individual, family and group counseling with weekend and evening hours available. Bilingual. Sliding fee scale. All patients are served regardless of ability to pay. Call for an appointment.
- Clinical & Support Options
1 Federal St Building 102, Springfield MA 01109
(413) 737-9544
Services available for those in need of outpatient, psychiatry and crises services, and more. Located in the Technology Park walking distance from the STCC campus for anyone in need of support.