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Tech2Go: FAQ

Chromebook FAQ

What are the policies concerning Chromebook/Hotspot borrowing?


What can I do with a Chromebook?

>  Access the internet (email, Blackboard, Facebook, you name it)

>  Use Google tools like Docs, Sheets, Slides, and more

>  Stream video from the web


What do I need to use a Chromebook?

>  Use your STCC email account and email password. 

>  Log in with your full STCC email address -

Check out this getting started video.


Do I need wireless access?

>   You'll need wireless access to use a Chromebook.

>   When connecting,  get your network name and password.

Check out this video describing how to connect your Chromebook to Wifi. 

Chromebook Help Page making WiFi connection process easy


Can I download software to my Chromebook (i.e. Powerpoint, Word, etc.)?

>  No. Chromebooks are not designed to download outside software. If you would like to create documents you can use free web-based tools like Google Docs, Google Slides, etc.   

> You CAN use free Chrome Apps and Extensions from the Chrome Web Store.


Can I edit MS Word Documents, Excel Spreadsheets, and PowerPoints on my Chromebook?

> A new feature in Drive allows you to edit Word Documents, Excel Spreadsheets and PowerPoint slides.   Read about this feature from the Google Web Store.   It should already have been updated into your Google Drive.


How can I save a Google Doc as a Word Document On A Chromebook?


1. First, open the file you want to convert to Word format.

2. Click “File” at the top of the document, then hover over “Download.”

3. You’ll see a list of options appear within this menu. click the “Microsoft Word” option.

-The Google Doc will save as a Microsoft Word Document in the Chromebook’s 'Downloads' folder.

-You can attach this .docx file to an email for sending to a faculty member who requires a you submit a Word Doc.


How to attach a Google Doc to Blackboard?  

>Helpful Video


How do I access and launch Zoom?

>Check out this article from Zoom support.titled Getting Started On Chrome OS.


Do Chromebooks have accessibility features?

>Check out this page from Google Accessibility Support.


ProTip #1  When using a Chromebook click  CTRL + ALT + ? to bring up the keyboard shortcut cheat sheet.   


Ask a Librarian!

>Remote Reference (413) 200-8429