Last updated 9/9/21
We are aware some students are getting a wrong password error when trying to log into their Chromebooks with their STCC accounts. Please report this to IT by emailing Help Desk at helpdesk@stcc.edu to submit a ticket or call (413) 755-4016
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Alternative Chromebook Login Process. (requires a private Gmail account.)
-OR-
On the Chromebook Log-In screen, use the guest mode, by clicking "Browse as Guest."
How to browse as a Guest on a Chromebook. (via google.com/chromebook)
>Check out this page from Google Accessibility Support.
Chromebook Accessibility Video Series - Great collection of "how to use" videos.
Can you recommend a screen reader / text to speech extension?
> Read Aloud: A Text to Speech Voice Reader
How to install and use Read Aloud for Chromebook.
Use Live Caption tool for Google Chrome.
Chrome can now caption audio and video
Enable Live Caption in Google Chrome
AppStream virtual desktop allows students to use Microsoft products like Access, Word, Excel, PowerPoint & Paint from a Chromebook. You log into a campus desktop computer remotely and are able to use that Windows computer from your off-campus Chromebook. It's amazing and a free resource for students.
AppStream Link: New Web link option in Blackboard.
> Access the internet (email, Blackboard, Facebook, you name it)
> Use Google tools like Docs, Sheets, Slides, and more
> Stream video from the web
> Use your STCC email account and email password.
> Log in with your full STCC email address - Rowdy0001@student.stcc.edu
> Need password help? Use the STCC Password Reset Request
How to Set Up a Chromebook from the STCC Library
Check out this other getting started video.
> No. Chromebooks are not designed to download outside software. If you would like to create documents you can use free web-based tools like Google Docs, Google Slides, etc.
> You CAN use free Chrome Apps and Extensions from the Chrome Web Store.
>Install the Office Editing for Docs, Sheets & Slides Chrome Extension from the Chrome Web Store. It is free and should resolve docx. viewing issues in Blackboard. More info from Google Support.
How to attach a Google Doc to Blackboard?
>Copy- CTRL + C
>Paste-CTRL + V
>Undo last action- CTRL + Z
Cengage / MindTap can present problems when used on a Chromebook Using AppStream virtual desktop (mentioned above) allows students to use MindTap without issue on a Chromebook.
With AppStream, you log into a campus desktop computer remotely and are able to use MIndTap as if you were on a full Windows computer - from your off-campus Chromebook. It's amazing and a free resource for students.
AppStream Link: New Web link option in Blackboard.
>When using a Chromebook click CTRL + ALT + ? to bring up the keyboard shortcut cheat sheet.
> A new feature available for Drive allows you to edit Word Documents, Excel Spreadsheets and PowerPoint slides. Read about this feature and install it for free from the Google Web Store.
1. First, open the file you want to convert to Word format.
2. Click “File” at the top of the document, then hover over “Download.”
3. You’ll see a list of options appear within this menu. click the “Microsoft Word” option.
-The Google Doc will save as a Microsoft Word Document in the Chromebook’s 'Downloads' folder.
-You can attach this .docx file to an email for sending to a faculty member or to an assignment submission in Blackboard that requires you to submit a Word Doc.
> Need password help? Use the STCC Password Reset Request
If you are taking Fall 2021 classes and you DO NOT already have the device(s) you need, please fill out a device request: https://forms.gle/Eupci8ZfNZ5s2uTC7
STCC Library staff will verify that you are enrolled in fall courses and contact you to schedule a pickup time. The library will hold another return event at the end of fall courses where you can return your device(s)
NOTE 9/3/21 10 AM - No Chromebooks Available. Waitlist in place
NOTE 8/30/21 3 PM - No hotspots available. Waitlist in place.
To be put on the waitlist, fill out the request form. You will be contacted when a device becomes available.
Returning a Device
Chromebook & Hotspot returns accepted now at the Library in Building 19 - 2nd floor during library hours.
Email: Library_circ@stcc.edu
> To get the right click menu, tap once on the touchpad using two fingers.
credit: omgchrome
The screen capture capabilities of Chrome OS have been significantly improved recently. Press Ctrl+Shift+Show Windows (the fifth button from the left at the top), or click Screen capture in the Quick Settings pane, and you get a new pop-up panel. This lets you switch between image and video capture, opt to include the microphone in video recordings, capture part or the whole of the screen, or capture activity in one specific window. (from Gizmodo)
Take a screenshot or record your screen from Google Support
How to capture or video record a Chromebook screen from About Chromebooks
How to Record Chromebook Screen - 2021 - Built in Chromebook Screen Recorder via YouTube
>Connect your Chromebook to Wi-Fi
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.NOTE: When using your Chromebook on campus, connect to the Guest Wireless Network. Student and Faculty/Staff networks unavailable for Chrome OS devices.
>Check out this article from Zoom support.titled Getting Started On Chrome OS.
> Overview of using a Zoom account with your STCC Gmail address.
> How to Record Your Zoom Meeting Using Your Chromebook
>Call a librarian: (413)755-4549
>Text a librarian: (413) 200-8429
Staff available during library hours