This guide contains information on local and state resources to help individuals, families and veterans in need of housing, food, medical, legal or mental health assistance. There are also specialized resources for seniors, people with criminal convictions, immigrants and those needing assistance with domestic violence and addiction/recovery issues. Use the tabs on the left to navigate through the guide to locate resources in the Springfield area.
Connects callers to information about critical health and human services available in their community. Get free, confidential, multilingual help with almost any challenge such as housing, child care, legal, mental health, addiction issues and more. Available 24/7.
243 Cottage Street
Springfield, MA 01104
Office hours: M-F, 8:00 am - 5:00 pm
Provides 1 in 8 Massachusetts residents with food and nutritional assistance, cash assistance, and employment supports through its programs.
The Supplemental Nutrition Assistance Program (SNAP) provides a monthly benefit to buy nutritious foods. To receive SNAP, you must be low income and be a U.S. citizen or legal noncitizen (restrictions apply). Eligibility for SNAP benefits depends on financial and nonfinancial criteria. To contact DTA about SNAP, call the DTA Assistance Line at (877) 382-2363, 8:15 am to 4:45 pm.
If you need help making ends meet, you can apply for Transitional Aid to Families with Dependent Children (TAFDC), or Emergency Aid to the Elderly, Disabled, and Children (EAEDC). The benefits include 2 monthly payments, health insurance, and employment support while you work to get back on your feet. You cannot apply online. Contact the Department of Transitional Assistance for more information.