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Coronavirus Resources: Community Resources

A collection of online resources conveniently gathered in one place for updated information on the global coronavirus outbreak.

Emergency Assistance

COVID-19 Vaccine

Emergency Assistance

Other Helpful Resources

Additional Resources

Mental Health Crisis Support

  • Contact your behavioral health provider to see if they can schedule a telehealth visit. Telehealth is a virtual therapy session. Many providers are now offering this option
  • BHN Springfield-based Mobile Crisis Intervention (24/7): 413-733-6661
  • Disaster Distress Helpline. Call 1-800-985-5990 (24/7) Immediate crisis counseling if you are experiencing emotional distress from COVID-19. Toll-free, multilingual, and confidential. Or text TalkWithUs to 66746 to connect with a trained crisis counselor.
  • Samaritans 24/7. Call or text our 24/7 helpline any time at 1-877-870-4673.
  • Crisis Text Line by texting HOME to 741741
  • Massachusetts Network of Care to locate behavioral health resources in your area.
  • Massachusetts Emergency Services Program/Mobile Crisis Intervention (ESP/MCI) - 877-382-1609
  • National Domestic Violence Hotline: 800-799-SAFE (7233) (24/7) to speak with a trained expert advocate for confidential support, resources and information. Spanish and other languages available.
  • National Sexual Assault Hotline:  800-656-HOPE (4673) to connect with a trained staff member from a sexual assault service provider in your area that offers access to a range of free services. Crisis chat support is available at Online Hotline. Free help, 24/7. 
  • MassSupport: Call 888-215-4920 for free community outreach and support services across the state in response to the COVID-19 crisis.

Unemployment Claims

Employee Rights

Employment Opportunities

Emergency Diaper Resources

If you are experiencing violence at home or concerned about a loved one that may be experiencing violence, please contact these hotlines to get support and assistance in safety planning measures for both yourself and your family.

  • Springfield Police Department Emergency number: 911
  • Police Department Domestic Violence Coordinator: 413-735-1519
  • Police Department Domestic Violence Advocate: 413-735-1520 
  • Domestic Violence Shelter Services, Springfield YMCA: 24 hour hotline 413-733-7100 (TTV) or 800-796-8711 (TTV
  • SafeLink -- 877-785-2020 (toll-free) Statewide 24 hour multilingual hotline (Shelter, support & safety planning)
  • SafeLink TTY -- 877-521-2601
  • National Domestic Violence Hotline -- 800-799-SAFE (7233)
  • National Sexual Assault Hotline -- 800-656-HOPE (4673)
  • National Teen Dating Abuse Hotline -- 866-331-9474
  • National Suicide Prevention Hotline -- 800-273-8255
  • The Network La Red - 800-832-1901 (24/7) (for LGBTQ, BDSM and polyamorous community)